Core Platform Outage: Rollback is a simulation from iluminr in the Third-Party & Technology category for Third-Party Risk, Operations and Risk. It tests how your team protects payments & customer account access, with indicative mapping to Interagency Third-Party Guidance, OCC / Fed / FDIC Sound Practices and FFIEC BCM Handbook.
A critical platform update turns into a live-fire incident as a scheduled patch unexpectedly brings down key systems. Participants must navigate real-time service degradation, mounting customer pressure, and rollback decisions under duress. This Microsimulation tests cross-functional coordination, incident escalation, and communication flow - providing vital validation of operational resilience, rollback protocols, and regulatory compliance readiness.
What it tests
- Validate operational resilience and incident response in accordance with regulatory requirements.
- Assess rollback and change management capabilities.
- Test internal and external communication protocols.
How you can run it
Questions about Core Platform Outage: Rollback
What does Core Platform Outage: Rollback test?
Core Platform Outage: Rollback tests whether your team can validate operational resilience and incident response in accordance with regulatory requirements, assess rollback and change management capabilities and test internal and external communication protocols.
Who should take Core Platform Outage: Rollback?
Core Platform Outage: Rollback is designed for Third-Party Risk, Operations, Risk, Business Continuity, Technology & Security and Executive & Board.
Which regulations and standards does Core Platform Outage: Rollback support?
Core Platform Outage: Rollback supports testing expectations in Interagency Third-Party Guidance, OCC / Fed / FDIC Sound Practices, FFIEC BCM Handbook, EU DORA, UK PS21/3 Operational Resilience, APRA CPS 230, OSFI E-21, ISO 22301, Basel Principles for Operational Resilience, EBA Outsourcing Guidelines, EBA ICT & Security Risk Guidelines, OSFI B-13, SEC Regulation SCI, MAS BCM Guidelines, AU SOCI Act, ISO 22316, CPMI-IOSCO PFMI, ISO 22398 and NIST SP 800-84. Mapping is indicative, so confirm scope against your own obligations.
Can Core Platform Outage: Rollback be run individually or as a team?
It runs as a team exercise in a shared event room. It can also be extended into a full-scale simulation across teams and partners.
Can we customize Core Platform Outage: Rollback?
Yes. You can tailor the roles, plans, critical services, injects and objectives in the iluminr builder, or have our team customize it for you.
How do we get access to Core Platform Outage: Rollback?
Request it from this page. If you are an iluminr customer, we will set up access in your account. If not, we will contact you and either provide access or facilitate it for you.
