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Glowing AI brain and doorway in a purple digital space, illustrating the Model Switch: AI Service Outage Microsimulation
AI RiskIndividual

Model Switch: AI Service Outage

At a glance

Model Switch: AI Service Outage is a simulation from iluminr in the AI Risk category for Technology & Security, Risk and Operations. It tests how your team protects aI-enabled customer service, with indicative mapping to Interagency Third-Party Guidance, EU DORA and UK PS21/3 Operational Resilience.

An issue affecting a foundational AI service triggers a wave of questions. Decide what matters, what doesn't and what to do next.

What it tests

  • Switch providers or switch off
  • Separate signal from noise
  • Brief the business on impact

How you can run it

MicrosimulationPlay individually, with feedback on every decision.
Full-Scale SimulationExtend it across teams, functions and partners.
Expert-FacilitatedOur team designs and runs it with you.

Questions about Model Switch: AI Service Outage

What does Model Switch: AI Service Outage test?

Model Switch: AI Service Outage tests whether your team can switch providers or switch off, separate signal from noise and brief the business on impact.

Who should take Model Switch: AI Service Outage?

Model Switch: AI Service Outage is designed for Technology & Security, Risk, Operations, Data & AI, Third-Party Risk, Chief AI Officer, AI Governance & Ethics and Model Risk Management.

Which regulations and standards does Model Switch: AI Service Outage support?

Model Switch: AI Service Outage supports testing expectations in Interagency Third-Party Guidance, EU DORA, UK PS21/3 Operational Resilience, MAS TRM Guidelines, NIST AI RMF, OSFI E-21, EBA ICT & Security Risk Guidelines, ISO 27001, NIST SP 800-53, ISO 22398 and NIST SP 800-84. Mapping is indicative, so confirm scope against your own obligations.

Can Model Switch: AI Service Outage be run individually or as a team?

It is played individually, with feedback on every decision. It can also be extended into a team or full-scale simulation.

Can we customize Model Switch: AI Service Outage?

Yes. You can tailor the roles, plans, critical services, injects and objectives in the iluminr builder, or have our team customize it for you.

How do we get access to Model Switch: AI Service Outage?

Request it from this page. If you are an iluminr customer, we will set up access in your account. If not, we will contact you and either provide access or facilitate it for you.

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